General Viewing
Kintetsu.com is best viewed using the latest versions of Microsoft Internet Explorer, Mozilla, Netscape or other browsers. To best view kintetsu.com site please set your resolution of your monitor to 800x600 or higher to ensure you can view the full width of kintetsu.com web site in your browser window.

Pop-Up Windows
Kintetsu.com site makes use of pop-up windows to display certain information and contents. If you are using software that prevents pop-up windows, please disable it while browsing our site. As there are many tools on the market which block popup windows, please refer to the documentation of your browser or plug-in software to find out how to enable the popups for this visit.

Missing Menus or Other Content
If you are experiencing any issues such as inability to view our main menu or missing content, please ensure that both Java and Java Script are enabled in your browser. As there are many browsers on the market, please visit your browsers website for detailed instructions on how to do this.

Privacy Policy

Use of Cookies
Our shopping cart and login system relies on "perishable" cookies to track shopping cart and user information. These cookies are not permanent and will eventually expire. Although they are not permanent, your browser's security settings must be set to allow cookies for you to place orders at our site.

Statistical Data
Our servers like most others, track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.

Personal Information Collected - Email Addresses
This information allows us to process and fulfill your order(s) and to notify you of your order status.

PLEASE NOTE: If you use SPAM BLOCKER, SPAM FILTER (or equivalent), please add/use rail.nyc@kintetsu.com when configuring e-mail or spam filter rules/blocker, i.e. earthlink.net, aol.com. We will NOT respond to the "challenge" and response function of your email (e.g. Earthlink Members). This is also true for those who have spam blocker, spam filter or web mail services that auto-scan for spam. If you do not whitelist the email address you will not received any emails from kintetsu.com domain. Contact your provider (e.g. Earthlink) for the specific instructions you need to follow to whitelist our domain or email address.

Personal Information Collected - Order Forms
We store information from your order to allow us to aid you with customer service issues, notify you of any recalls and to track sales statistics. Again, this information is regarded as confidential, is for our internal use only and will never be disclosed to other parties.

Outside Links
Kintetsu.com may occasionally provide links to other sites for your convenience or additional information. Kintetsu.com is not responsible for any content or practices of these sites.

Site Security

Our site uses Verisign Payflow Pro for credit card processing and DigiCert SSL (Secure Socket Layer) to ensure that your personal information and sensitive data are encrypted and transmittted securely when place your order online.
This ensures that your personal information will be protected from theft by others. You may click on the logo below to verify the validity of our certificate and our commitment to your security.

Changes to this Privacy Policy

We will occasionally revise this privacy policy to reflect company and customer feedback and we reserve the right to make changes to this Privacy Policy at any time. The use of your information is subject to the Privacy Policy and Terms of Use in effect at the time of use. The provisions contained in this Privacy Policy supersede all previous notices or policies regarding our privacy practices with respect to this site. We post the effective date of our Privacy Policy on our site. We encourage you to check our site frequently in order to be informed of how Kintetsu is committed to protecting your information and providing you with improved content on our website. If we make material changes to this Policy we will post the revised Policy and the revised privacy policy date on this site. This is another way of conveying to our clients the importance, integrity and value of our client's privacy.

Privacy Policy Effective Date: May 2, 2006

Additional Contact Information

If you have any questions or comments regarding any issue not addressed on this Privacy Policy Page, you may do so by any method listed on our Contact page.